Call Center Representative Job at Dexian, Plano, TX

LzEyYWdBMTdlZGVWaEI4WTdKdUE3U3Ix
  • Dexian
  • Plano, TX

Job Description

Job Description:

In this position you will be a resource in part of a complete call center buildout.

This resource will be part of the "call center for patient services". Patients call in when having first level troubleshooting issues with their devices-- including mobile app support/ Bluetooth issues... etc. The resource will be responsible for answering these calls and finding resolution for the patients or escalating the call to the appropriate party.

Experience:

Required:

  • Strong communication skills-interpersonal, verbal, and written.
  • 2-5 years required experience in a call center, customer service in a medical field, or technical support role
  • Proficient with computers and common Microsoft applications.
  • Critical thinking/judgment and effective problem resolution

Preferred:

  • Sleep study and sleep apnea background or knowledge
  • Multi-tasking skills with proven results.
  • Basic knowledge of medical device industry and specifically, Inspire technology, sleep apnea, sleep studies, and upper airway stimulation therapy.

Job Tags

Similar Jobs

Zeno Power

Strategy & Business Development - Maritime Job at Zeno Power

 ...protected Veteran status, or any other characteristic protected by federal, state, or local law. Strategy & Business Development Maritime We are seeking a Strategy & Business Development Maritime team memberto support the company's growth in the maritime sector,... 

MDE Logistics

Home Daily | CDL-A Truck Driver | Dedicated Lane Job at MDE Logistics

 ...Serious Applicants welcome to apply. Dedicated Account Home Daily-Night Shifts Driver earning $1350 Driver Unload Limited Openings...  ...verifiable trailer experience ~ Must possess a valid Class A CDL ~ Must be able to pass a pre-employment drug screen... 

Tiello

Safety Manager Job at Tiello

 ...Tiello has partnered with a leading EC who is looking for an Electrical Safety Manager is responsible for overseeing and implementing electrical safety programs to ensure compliance with regulatory standards and company policies. This role ensures that electrical systems... 

Addison Group

Part-Time Personal Assistant / Companion - La Jolla Job at Addison Group

 ...UCSD, USD, or SDSU Students & Recent Grads A kind elderly couple in La Jolla is seeking part-time help from a college student or...  ...a great opportunity to earn extra income while doing meaningful work. What Youll Be Helping With: Light tidying and organizing... 

LHH

Senior Accountant Job at LHH

 ...Senior Accountant LHH Recruitment Solutions is hiring Senior Accountant with at least 3 years of previous experience for a newly created, hybrid opportunity with a growing company in Virginia. Responsibilities include month-end close, performing complex reconciliations...