Customer Service Representative Job at KROHNE, Beverly, MA

ODEyZmdRNThldFdSamhBYTZaS0Q2Uy8xRUE9PQ==
  • KROHNE
  • Beverly, MA

Job Description


We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. KROHNE, Inc. complies with applicable federal, state & local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

KROHNE

We are currently looking for a Customer Support Representative in our Beverly location. This person will provide customer support, order entry and system administration for our organization.

The successful person will have a minimum of five years experience from a manufacturing/distribution environment in an inside sales, product support, order fulfillment or technical customer service environment

Your main responsibilities:

1. Performs order entry and system administration for the ERP system (database). This includes the maintenance of customer data and sales territories.

2. Expedites orders with feeder factories.

3. Coordinates logistics activities as applicable to the sales process. This includes receipt and processing of orders as they are received from overseas factories.

4. Provides assistance with resolving customer complaints.

5. Provides training to Inside Sales personnel with regard to ERP system usage (new hires, etc.)

6. Interfaces with manufacturing to assist with the resolution of issues related to order quality, change orders and shipping issues.

7. Releases orders to manufacturing (picking lists, etc.)

8. Communicates with customers and representatives on issues relating to order confirmations, projects and submittal packages.

Compensation details: 21-24 Hourly Wage

PI11c6d72c36f9-30492-36168603

Job Tags

Hourly pay, Full time, Local area, Overseas,

Similar Jobs

Sportradar

Sports Data Operator Job at Sportradar

 ...SRAD) stock exchange in 2021 and established in 2001, the company is well-positioned at the intersection of the sports, media, and betting industries. We provide sports federations, news media, consumer platforms, and sports betting operators with a range of solutions to... 

Lee Health

Child Life Specialist Job at Lee Health

 ...Florida -9981 S. HealthPark DriveFort Myers FL 33908 Department: Child Life Unit: NICU Work Type: Full Time ; Exempt Shift:...  .../ Preferred and/or CCLS (Certified Child Life Specialist) Required and BLS (American Heart Association / Basic... 

C&W Services

Industrial Mechanical Technician Job at C&W Services

 ...the time. Whats The Job? Title: Industrial Mechanical Technician-Entry Location: Fort Dodge, IA Salary: Up to $24.75/Hr...  ...knowledge of simple and complex heavy industrial equipment such as forklifts, scissors lifts, basket trucks, and skid loaders. Works... 

The Intersect Group

Executive Assistant Job at The Intersect Group

 ...Executive Assistant to add to their team. This person will be translating documents from Japanese to English and vice versa, along with general administrative duties for executives at the company. Responsibilities: Provide language translation support from English to... 

FirstService Residential

Front Desk Staff Job at FirstService Residential

 ...Complete all required forms. Ability to work extended hours and weekends based on project requirements. Ability to respond to...  ...Schedule: Morning - 7am - 3pm Afternoon - 3pm - 11pm Overnight - 11pm - 7am What We Offer: As a full-time exempt...